Enter Microsoft Clarity, a free analytics tool designed to illuminate how users interact with your website. It has features like heatmaps, session recordings, and an insights dashboard, Clarity offers tools help identify pain points, optimize content placement, and ultimately, enhance overall user satisfaction.
In a recent experience with the private healthcare system in Ecuador, somebody who we are going to call 'patient' encountered a level of service and efficiency that was both surprising and impressive. This blog post will walk you through the timeline of events, highlighting how technology played a crucial role in her swift recovery. For privacy reasons, we will refer to the patient as "the patient."
UX writing is the art of crafting the words that guide users through interfaces, making interactions seamless and intuitive. Good UX writing is not just about being clear and concise—it's about understanding user needs and addressing them effectively.
Practical UI by Adham Dannaway is a comprehensive guide on user interface (UI) design, emphasizing practical and logical approaches to design decisions. The book covers fundamentals like minimizing usability risks, ensuring accessibility, and using common design patterns.
Leveraging users' pre-existing knowledge and experiences from other interfaces to reduce the learning curve and enhance their overall engagement and satisfaction.
This book discusses the importance of human-centered design and usability over complexity in product design. In it, Don Norman points out that many everyday usability issues arise from poorly designed products that ignore user needs and cognitive psychology principles.
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